Refund policy

Return and Refund Policy

At Gnarly Root Designs, each order is made especially for you. We want you to be happy with your purchase!

Damaged, defective, or incorrect items

If your order arrives damaged, has a printing defect, or you receive the wrong item, please contact us as soon as possible after delivery. Include your order number and clear photos showing the problem so we can review it and work toward an appropriate resolution, such as a replacement or refund when eligible.

Returns and exchanges

Because our products are made to order, we generally do not accept returns or exchanges for choosing the wrong size, color, or design, or for simply changing your mind. Please review product descriptions, sizing information, and images carefully before placing your order.

How to request help

If you have a problem with your order, please contact us through the contact information listed on our website. We will review your concern and work with our production partner when necessary to determine the appropriate next steps.

This policy does not limit any rights you may have under applicable consumer protection laws.